Covid-19: Easing of Restrictions & Return to Face to Face Treatment:


We are re-opening our Clinic in Creekmoor from Monday 1st June 2020 for some face to face (F2F) treatments.


In line with Government and Professional guidance, we will continue to offer a “virtual first” approach.

This means, if you contact us for physiotherapy, we may conduct the first appointment remotely via a

video link, such as Zoom, WhatsApp or Facetime.

Virtual Appointments:

At this session we will discuss your symptoms, assess you visually, using tests and movements and provide bespoke exercises, advice and self-treatment strategies. After your video consultation, the physio can email

you a specific exercise programme for you to follow.

If the best way forward appears to be a F2F session, we will book you an appointment for “hands on” therapy, once we have discussed with you the risks vs benefits & discussed the procedure for attending.

Face To Face Treatment:

We will need to ask you a set of screening questions before we can book you a face to face appointment to ensure this is the most appropriate treatment for you. We will ask for your email address so that we can send you our 'Covid-19 Policy & Procedures for Patients' and our 'Screening & Consent to Treatment During Covid-19'.

Be rest assured that all physiotherapist's will be wearing Personal Protective Equipment (PPE) and cleaning the treatment room between patients. We have also taken precautions to ensure that we limit contact between patients and the treating physio. Further details can be found on our 'Covid-19 Policy & Procedures for Patients'.



Until we are able to return to “business as usual” our prices have changed as follows, to reflect this current approach:


  • 40 minute Virtual Initial Assessment & Treatment via video link, £30.00 (we ask for payment in advance by BACS)

  • 30 minute Virtual Follow-up Session via video link, £25.00 (we ask for payment in advance by BACS)

  • 45 minute F2F Initial Assessment which includes a 15 minute telephone call with a physiotherapist followed by a 30 minute face to face appointment in the clinic, £50.00 (payment by BACS where possible)

  • 30 minute F2F Follow-up Session in the clinic for “hands-on” treatment, £38.00 (payment by BACS where possible)


Some Private Medical Insurers (PMI’s), eg Axa PPP & BUPA, are allowing their members to access a virtual service as well as face to face. If you are unsure, please contact your PMI to confirm.


Please feel free to contact us by phone or email to arrange a suitable appointment or to discuss further.

Best wishes Alison and the team

Birchwood Medical Centre,
Northmead Drive, Creekmoor,

Poole, Dorset, BH17 7XW

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Birchwood Private Physiotherapy Poole is the trading name of BPPP Ltd,Company No. 09276154 (England & Wales) 30 Guild House, 72-74 Norwich Avenue West, Bournemouth, Dorset, BH2 6AW

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